Privacy Policy - AirSendit

This Privacy Policy was last changed on June, 15th 2018.

1. Who we are

Smart Network Technology Co. Limited., (“we”) respects your privacy and values the trust you place in us when you share your personal data with us. This policy sets out how we, as data controller, collect and use your personal data, why we use it, with whom we share it, the rights to which you may be entitled and your choices about our use of your personal data. This policy covers our use of your personal data arising from use of AirSendit, AirSendit application (“APP”) and our official website (“Website”) ( If you have any questions or need any further clarity, please get in touch. Contact details are set out below.

2. Your information

We will collect and use your personal information to allow access to AirSendit and Website and for other purposes set out in more detail in this section.

What we collect How we use it

Information automatically collected through your use of AirSendit Website and APP, including:

  • IP address;
  • Unique 360 serial number which created during your use of certain services;
  • Wi-Fi network information (including Wi-Fi account name, no password);
  • Device information, such as your operating system version, system language;

We use this information, including to:

  • Offer features such as device connection and files transfer
  • Identify issues with AirSendit and your experience of it
  • Manage your mobile through PC or Web pages such as check device, clipboard, web, app, and etc.

Information we collect when you participate in User Experience Improvement Program of AirSendit:

  • Features you use in AirSendit;
  • The pages of AirSendit you requested and viewed;
  • Error log and DUMP files such as crash report.
  • The sizes of files which you have transferred

You can turn off User Experience Improvement Program through Settings-General-User Experience Improvement Program

We use this information, including to:

  • Identify issues with AirSendit and user's experience of it;
  • Improve our service;

Information when you communicate with us whether in person, through our website,email or feedback feature of AirSendit, through social media or via any other medium, including:

  • Your email address;
  • The details of your communications with us;
  • The details of our messages to you.

We use this information, including to:

  • Answer your questions;
  • Monitor customer communications for service improvement and training purposes;
  • Improve our services;

Why we collect and how long we keep your information

We collect and use your information for a variety of reasons. We need your information to enter into and perform our contract and realize the functions of AirSendit.

Some information processing is required by law due to our anti-fraud screening obligations or in the public interest such as making sure we verify our users’ identities.

Other information we collect because we have legitimate business interests, for example, in:

How long we keep your information

We will keep your information for as long as it is reasonably necessary (except cloud video recording as stated above). It will depend on factors such as whether you have an account with us or have interacted with us. We will also routinely refresh our information to ensure we keep it up-to-date.

Uses for compliance with legal requirements

Your personal data may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency or in the defense of a legal claim. We will not delete personal data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.

Information we share

We do not sell, lease, rent or give away your personal data. There are certain circumstances where we may transfer your personal data to employees, contractors and to other parties.

Your personal data may be transferred to other third party organizations in certain scenarios:

Your personal data may be shared if it is made anonymous and aggregated, as in such circumstances the information will cease to be personal data.

4. Where your information will be stored

The information when you use Software through your PC, Mobile and Website will be stored in the EU and accessed from China by us and our external IT services providers. We will ensure an adequate data protection level by agreements with our data base provider and other arrangements. Please feel free to contact us for further details.

5. Your rights

You may have certain rights in relation to your information including a right to access or to correct the information we hold on you. We’ve listed the rights you have over your information and how you can use them below. These rights will only apply in certain circumstances. They will generally not be available if there are outstanding contracts between us, if we are required by law to keep the information or if the information is relevant to a legal dispute.

6. Cookies

We use cookies that identify your browser or device. A cookie is a small text file that is stored on a user’s computer or mobile device. We use cookies to record information about your activities on our Website to “remember” you when you return to the Website. You may set your browser setting to attempt to reject cookies and you may still use our Website.

7. Security

We are committed to keeping your personal data safe. We take reasonable and appropriate administrative, technical, organizational, and physical security and risk management measures in accordance with applicable laws to ensure that your personal data is adequately protected against accidental or unlawful destruction, damage, loss or alteration, unauthorized or unlawful access, disclosure or misuse, and all other unlawful forms of processing of your personal data in our possession.

8. Changes to the policy

This policy will be changed from time to time.

If we change anything important about this policy (the information we collect, how we use it or why) we will highlight those changes at the top of the policy and provide a prominent link to it for a reasonable length of time following the change.

You can email the Data Protection Department for previous versions, you can get in touch at the following email address:

9. How to contact us

If you have any questions about this policy please contact our Data Protection Department: or through “Settings<-Feedback” of AirSendit.

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Building 2, 6 Haoyuan, Jiuxianqiao Road, Chaoyang District, Beijing, P.R.C. 100015