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Privacy Policy

Qihu 360 Software Co. Ltd ("360"), a company based in [Hong Kong], is the developer of 360 online services ("Services") and computer or mobile security software products ("Software"). We take the privacy of our customers seriously and are committed to safeguarding your privacy while you use our services. This policy (hereinafter the "Privacy Policy") describes the types of information we collect when you use 360's Services and Software, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the information you share with us. Should you have any questions, please contact our chief privacy executive at []. Our website may contain links to third party sites which are not subject to the Privacy Policy. 360 does not endorse and is not responsible for the privacy practices or content of those third party sites, and 360 encourages you to learn about the privacy policy of any third party site you may visit.


Scope of Information

In order to provide our services described in the Software License and Service Agreement, we may collect the following information:

Ways of Collection

We collect the following information in two ways:


360 use the information we collect with a purpose to protect your security and serve your privacy needs, including the following:

We may also use the information we collect in the following ways:


We work hard to protect 360 and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of, any personal information we hold. In particular:


We do not share your personal information with companies, organizations and individuals outside of 360 or outside its affiliates unless one of the following circumstances apply:

If 360 is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and have users unaffected by such merger, acquisition or asset sale notice before personal information is transferred or becomes subject to a different Privacy Policy.


We do not share your personal information with non-affiliated third parties for their own marketing use without your permission.


We will ask for your consent before using your personal information for any purpose other than those that are set out in this Privacy Policy to the extent permitted by law. We will cease to use any of your personal information for any purpose if you request us to do so.


We understand that our users have different privacy concerns. Our goal is to be clear about what personal information we collect, so that you can make meaningful choices which would affect how your personal information would be used by us. If you choose not to participate in our use of your personal information, you may close, or choose not to trigger, certain functions of our Services or Software. However, we would like to explicitly point out that if you do so, you will not be able to fully use all or any of our Services or Software.


If at any time you would like to access or correct your information that we have on file, please send your request to via email. When providing you with or updating your personal information, we may ask you to verify your identity before we can act on your request.

Where we can assist in providing or correcting your information, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our Services and Software in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our Services and Software or request deletion of our information, we may not immediately delete residual copies from our active servers and we may not remove information from our backup systems.


Our Privacy Policy applies to all of the website, Services and Software offered by 360 and its affiliates.


We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and. We will not make any material retroactive changes to this Privacy Policy, including for changes involving the use of your personal information, without your affirmative consent.


360 complies with the Children's Online Privacy Protection Act of the United States of America where it applies to our information protection activities. 360 does not knowingly collect personal information from children under the age of 13.


As our servers are in many countries around the world, we may transfer personal information we obtain to countries other than the country in which the information originally was collected. When we transfer personal information to other countries, we will protect such personal information as described in this Privacy Policy.


You expressly consent to 360's processing of information as described in this Privacy Policy when you:

In addition, through these uses and interactions with 360 Software, Services or websites, you specifically consent to our collection of personal information by automated means, and to our subsequent processing of the personal information in accordance with this Privacy Policy and to the storage and transfer of the personal information to locations wherever 360 and its service providers have facilities.

Customer Support


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