Last Updated: September 15, 2025
Effective Date: September 15, 2025
ArcPro (hereinafter referred to as "ArcPro" or "this Product") is provided by United Guard Co. Limited. (hereinafter referred to as "we" or "us").
We recognize the importance of personal information to you (the "user") and that the protection of such information is essential to the continued development of our services. We appreciate your trust in our products and services.
We are committed to maintaining transparency and openness regarding how your personal information is processed. We collect and use personal information in a lawful, fair, and transparent manner for specified and legitimate purposes only. In accordance with applicable laws and industry standards, we implement appropriate security safeguards to protect your personal information and maintain your trust.
This Privacy Policy explains how we collect, use, store, share, transfer, and disclose your personal information when you use our products or services, and how you may access, correct, delete, or otherwise manage your information.
Important Notice:
Please read this Privacy Policy carefully before using our products or services, particularly the terms emphasized in bold and underlining. By using our products or services, you acknowledge that you have read, understood, and agreed to this Policy, and you consent to the collection, use, storage, and sharing of your information as described herein. If you have any questions or concerns, you may contact us using the details provided in this Policy.
This Privacy Policy explains:
We collect and use your personal information in accordance with the principles of legality, legitimacy, and necessity, and solely for the purposes described in this Policy. If we intend to use your information for purposes not specified herein, we will notify you in a reasonable manner and obtain your consent where required.
When you use this Product, we may collect and use your personal information in the following scenarios:
When creating an account, you are required to provide a mobile phone number or email address to register, log in, and ensure account security. We also collect your username and password.
If you refuse to provide such information, you will not be able to register an account. However, you may still access certain basic functions such as browsing or searching.
When you delete your account, we will cease using your personal information and delete or anonymize it, unless otherwise required by applicable law.
You may also log in using third-party accounts (e.g., Google). With your authorization, we will obtain your nickname, profile picture, and other authorized information.
You may submit feedback through the Product. If you are not logged in or registered, you may be required to provide contact information (such as a phone number, email address) so that we can respond to your inquiry.
Such information will be used solely for communication purposes and will not be shared with third parties without your consent, unless required by law.
To ensure account and system security, we may collect information such as IP address, device model, hardware serial number, operating system, and MAC address. This information is used to detect risks, prevent fraud, and maintain system integrity.
We may also combine account information, device information, and usage data (including data obtained from partners) for identity verification, security monitoring, and risk prevention purposes.
When you use this Product to open an archive, the security scanning function (enabled by default) will upload certain executable program files within the archive (excluding user files, images, photos, videos, and other privacy-related non-program files and information such as names, phone numbers, addresses, email addresses, and account information) — specifically the file name, file path, and file fingerprint — to the 360 Cloud Security Center, where they are compared against an online trojan blacklist database and a whitelist database of files certified as safe by the 360 Cloud Security Center.
You may disable this function by unchecking the "Scan decompressed files" option in the software settings.
This Product will upload DUMP files generated when the software crashes to the 360 Cloud Security Center for fault analysis and quality improvement. DUMP files are generated by the operating system (e.g., Windows) when a program crashes and contain the program execution state at the time of the crash, including crash time and system information. DUMP files may contain personal information.
You may disable DUMP file upload by unchecking the "Automatically send crash reports to 360" option in the software settings.
With your authorization, we may collect anonymized data, including device information, operating system version, screen resolution, usage frequency, and crash logs. This information is used for product analysis, performance improvement, and error reduction.
Such data does not include personally identifiable information.
We may process your personal information without prior consent in the following circumstances:
Cookies are small text files stored in your browser to enhance user experience. We use cookies to simplify login, remember preferences, and analyze usage patterns.
You may manage or disable cookies through your browser settings. However, doing so may affect certain product functions.
Personal data we collected during our service will be stored in the USA, Ireland, or Singapore.
If you are located in the European Economic Area (EEA) or African countries, the personal data we collected and generated will be stored in Ireland.
If you are located in the Americas regions, the personal data we collected and generated will be stored in the USA.
If you are located in Southeast Asia, East Asia or Australia, the personal data we collected and generated will be stored in Singapore.
Some information we collect may be transferred to other countries, such as to our own servers or servers of our database providers in Singapore and the United States, and accessed from China by us and our external IT services providers. These countries may not have equivalent data protection laws to those applicable in the European Union. We do, however, ensure an adequate data protection level by agreements with our database provider and other arrangements. Please feel free to contact us for further details.
We retain personal information only for as long as necessary to fulfill the purposes stated in this Policy or as required by law. After the retention period expires, the information will be deleted or anonymized.
If we cease operations, we will stop collecting personal information and will delete or anonymize all stored data.
We do not share your personal information with third parties except in the following cases:
We require all third-party partners to comply with strict data protection obligations.
We do not transfer your personal information except in the following cases:
We disclose personal information only when:
We implement industry-standard security measures, including:
In the event of a security incident, we will take appropriate remedial measures and notify you as required by applicable law.
You have the right to:
Users under 18 years old should obtain consent from a legal guardian before using this Product. Users under 14 years old must use the Product under the supervision of a guardian.
This Privacy Policy applies only to this Product and does not apply to third-party services.
We may update this Privacy Policy from time to time. In the event of material changes, we will provide clear notice through appropriate means.
If you have any questions about this policy please contact our Data Protection Department:
Email: support@360safe.com
Address: 2/F YAU TAK BUILDING, 167 LOCKHART ROAD, WANCHAI, HONG KONG, 999077
Customer Support
Partnership
Authorized Company：UNITED GUARD CO., LIMITED
Address：2/F YAU TAK BUILDING 167 LOCKHART ROAD WANCHAI，HONGKONG, 999077.