Last Updated: September 15, 2025
Effective Date: September 15, 2025
1.1 Welcome to use ArcPro and related services!
ArcPro and related services (hereinafter referred to as the "Product and Related Services") are legally owned and operated by UNITED GUARD CO., LIMITED and its affiliates (hereinafter referred to as "we", "us", or "our"). The ArcPro User Agreement (hereinafter referred to as the "Agreement") is an agreement entered into between you and us regarding your use of the Product and Related Services.
1.2 To provide you with better services, please carefully read and fully understand this Agreement before using the Product and Related Services, especially the provisions regarding the exemption or limitation of liability, authorization of rights and use of information, applicable law, and dispute resolution. Important provisions, including those regarding exemption or limitation of liability, will be highlighted through bold text, underlining, or other methods. You should pay special attention to these provisions.
1.3 If you are a minor, you and your legal guardian should carefully read, fully understand, and agree to this Agreement. You should ensure that you have fully accepted this Agreement and obtained the consent of your legal guardian before using the Product and Related Services.
1.4 If you do not agree with any provision of this Agreement, please do not use the Product and Related Services. You may also stop using the Product and Related Services at any time. If you voluntarily choose to agree to or use the Product and Related Services, you shall be deemed to have fully understood this Agreement and agreed to be bound as a party to this Agreement, as well as by other agreements and rules related to the Product and Related Services, including but not limited to the ArcPro Privacy Policy.
1.5 We have the right, based on the operational needs of the Product and Related Services, to independently determine, arrange, or designate our affiliates, controlled companies, successor companies, or third-party companies recognized by us to continue operating the Product and Related Services.
In addition, certain services under this Agreement may be provided to you by our affiliates, controlled companies, successor companies, or third-party companies recognized by us. You acknowledge and agree that your acceptance of such services shall also mean that the relevant rights and obligations are subject to this Agreement.
1.6 If you have any questions, comments, or suggestions regarding this Agreement, please contact us promptly through the official contact information provided by us.
2.1 You may obtain the Product and receive related services through officially authorized channels provided by us. If you obtain the Product and Related Services through channels that are not officially authorized by us, we cannot guarantee that the unofficial version will function properly, and we shall not be responsible for any losses caused thereby.
2.2 We may develop different versions of the Product for different terminal devices. You should obtain, download, and install the appropriate version according to your actual device conditions. Currently, the Product is only available for the Windows operating system.
2.3 You may use the Product and Related Services or updated versions according to your needs. If you no longer need to use the Product and Related Services, you may uninstall the software by yourself.
2.4 To continuously improve user experience and services, we may provide updates or changes to the Product and Related Services from time to time, including but not limited to modifications, upgrades, feature enhancements, development of new services, and replacement of existing content.
To ensure the security of the Product and Related Services and improve user experience, after partial or complete updates to the Product and Related Services, we will notify you through appropriate methods where feasible, including but not limited to system notifications and announcements.
If you continue to use the Product and Related Services after such updates or changes occur, you shall be deemed to have fully accepted such adjustments made by us.
We reserve the right to independently modify or restrict certain functions or features based on business development needs. You shall bear any related risks arising therefrom.
2.5 Unless you obtain our prior written authorization, you shall not access or use the Product and Related Services in any unauthorized manner, including but not limited to adapting, copying, distributing, mirroring, trading, or using the software as a tool to provide services to others.
2.6 You understand that when using the Product and Related Services, you shall prepare the necessary terminal equipment related to the Product and Related Services by yourself (such as computers or other devices).
Once you access relevant websites or services through your terminal device, you shall be deemed to have used the Product and Related Services.
To fully use all functions of the Product and Related Services, you may need to connect your terminal device to the Internet. You shall be responsible for all related costs, including but not limited to data charges and Internet access fees.
2.7 We grant you a personal, revocable, non-transferable, non-exclusive, and non-commercial right to legally use the Product and Related Services. You do not obtain ownership of the Product.
Please note that the authorization granted to you under this Agreement only permits you to use the Product and Related Services for personal and non-commercial purposes.
Any use beyond personal purposes must obtain our specific and separate written authorization. All other rights not expressly granted under this Agreement remain reserved by us.
Before exercising such rights, you must obtain our written permission. Our failure to exercise any of the aforementioned rights shall not constitute a waiver of such rights.
The validity of this authorization depends on the following conditions:
(1) Your use of the Product does not violate this Agreement or any applicable rules of the Product.
(2) You have obtained the necessary authorization and qualifications to use the Product and Related Services.
(3) This Agreement has been fully accepted without reservation or modification and has not been violated.
(4) You have not infringed upon our intellectual property rights or other legitimate rights in any manner.
2.8 You shall not use the Product and Related Services for any illegal or infringing activities, including but not limited to using the Product and Related Services to infringe upon others' privacy rights or intellectual property rights, or using the Product and Related Services to display or distribute materials containing pornography, racism, vulgarity, obscenity, defamation, insults, or content involving hatred, discrimination, infringement, or prejudice against religion, ethnic traditions, race, gender, or age.
2.9 If you discover that any content in the Product and Related Services infringes your rights, you may contact us through the contact information provided by us and provide evidence proving your relevant rights. We will handle your feedback promptly in accordance with applicable laws and regulations.
We are committed together with you to protecting your personal information (meaning information that can identify you independently or in combination with other information).
Protecting users' personal information is one of our fundamental principles. During your use of the Product and Related Services, you may need to provide certain personal information, including but not limited to your name, phone number, location information, and device information, so that we can provide you with better services and technical support.
We will protect your rights to access, correct, delete relevant personal information, and withdraw authorization in accordance with applicable laws.
We will use encryption technology, anonymization processing, and other technical and security measures appropriate for the Product and Related Services to protect your personal information.
For more information regarding the protection of your personal information, please refer to the Privacy Policy. If this Agreement conflicts with the Privacy Policy, the Privacy Policy shall prevail.
You shall be responsible for your use of the Product and Related Services. Unless permitted by law or with our prior written authorization, you shall not engage in any of the following activities when using the Product and Related Services:
Using any unauthorized plugins, add-ons, systems, or third-party tools to interfere with, disrupt, modify, or otherwise affect the normal operation of the Product and Related Services.
Unless otherwise specifically stated, the ArcPro software purchased by users may only be used on the device associated with the purchase.
Without written permission from the copyright owner, no individual or company may provide purchased products to any third party, including but not limited to renting, lending, or reselling such products.
Using or targeting the Product and Related Services to engage in any activities that endanger computer network security, including but not limited to:
(1) Illegally accessing networks, interfering with normal network functions, stealing network data, or engaging in other activities that endanger network security;
(2) Providing programs or tools specifically designed to conduct activities that endanger network security, such as network intrusion, interference with network functions or security measures, or theft of network data;
(3) Knowingly providing technical support or other assistance to others engaging in activities that endanger network security;
(4) Using unauthorized data or accessing unauthorized servers or accounts;
(5) Accessing public computer networks or other persons' computer systems without permission and deleting, modifying, or adding stored information;
(6) Attempting to probe, scan, or test system or network vulnerabilities without authorization, or engaging in other activities that compromise network security;
(7) Attempting to interfere with or damage the normal operation of systems or websites, intentionally distributing malicious programs or viruses, or engaging in other activities that disrupt normal network information services;
(8) Reverse engineering, reverse compiling, decompiling, or otherwise attempting to discover the source code of the Product and Related Services;
(9) Violating applicable laws and regulations, this Agreement, our relevant rules, or infringing upon the legitimate rights and interests of others.
If we have reasonable grounds to believe that your actions violate or may violate the above provisions, we may independently determine and take appropriate actions.
We have the right to terminate providing services to you at any time without prior notice and pursue relevant liabilities in accordance with applicable laws.
Please note that this does not mean that we guarantee timely handling of all violations committed by you or other users, nor does it create any obligation for us.
4.2 You may submit complaints or reports regarding illegal activities, unlawful dissemination, harmful information, or other violations through the feedback channels provided within the software and related pages.
We will promptly accept and handle your complaints and reports.
Without our prior written permission, no user or third party may independently or authorize, permit, or assist others to perform any of the following actions regarding the information content contained in the Product and Related Services:
(1) Copying, reading, or using the information content of the Product and Related Services for commercial purposes;
(2) Editing, organizing, or arranging the information content of the Product and Related Services without authorization and displaying such content through channels outside the pages of the Product and Related Services;
(3) Independently or assisting any third party in generating traffic, increasing views, redirecting, hijacking, or otherwise causing adverse effects on the information content of the Product and Related Services;
(4) Other acts of illegally obtaining or using the information content of the Product and Related Services.
6.1 If you violate this Agreement or other service terms, we have the right to independently determine and take measures based on the circumstances, including but not limited to issuing warnings, deleting content, restricting some or all account functions, suspending or terminating services, or permanently closing accounts.
We shall not be responsible for any consequences caused thereby, including but not limited to your inability to use your account or related services normally, or your inability to access assets or other rights associated with your account.
We have the right to announce the results of such actions and determine whether to restore the use of relevant accounts based on actual circumstances.
For suspected violations of laws and regulations or suspected criminal activities, we will retain relevant records and have the right to report such matters to competent authorities, cooperate with investigations conducted by competent authorities, or report such matters to public security authorities in accordance with applicable laws.
We have the right not to restore deleted content.
6.2 If your violation of this Agreement or other service terms results in complaints, claims, or legal actions initiated by any third party, you shall independently handle such matters and bear all resulting legal liabilities.
If your illegal or breach-related conduct causes us, our affiliates, controlled companies, or successor companies to compensate any third party or suffer penalties imposed by governmental authorities, you shall fully compensate us, our affiliates, controlled companies, and successor companies for all losses incurred as a result.
6.3 We respect and protect the legitimate rights and interests of users and others, including intellectual property rights, reputation rights, name rights, and privacy rights.
You guarantee that any text, images, videos, audio, links, or other content uploaded by you while using the Product and Related Services does not infringe upon any third party's intellectual property rights, reputation rights, name rights, privacy rights, or other legitimate rights and interests.
Otherwise, upon receiving notice from the relevant rights holder or related party, we have the right to remove the suspected infringing content.
For all claims made by third parties, you shall independently handle such claims and bear all resulting legal liabilities.
If your infringement causes losses to us, our affiliates, controlled companies, or successor companies, including but not limited to economic losses or damage to reputation, you shall fully compensate us, our affiliates, controlled companies, and successor companies for all losses incurred.
7.1 You understand and agree that the Product and Related Services provided by us are offered based on the current technology and conditions available.
We will make reasonable efforts to provide services to you and ensure service continuity and security.
You understand that we cannot always foresee or prevent legal, technical, and other risks, including but not limited to service interruptions, inability to use the Product and Related Services normally, or other losses and risks caused by force majeure, network issues, defects in third-party services, third-party websites, or other factors.
7.2 You understand and agree that, for the purposes of overall service operation and platform security, we have the right to determine, depending on specific circumstances, the configuration and scope of services/features, and to modify, suspend, interrupt, or terminate the Product and Related Services.
8.1 You understand and agree that we may display or provide relevant information, advertisements, brand promotion information, or other content on the pages of the Product and Related Services, including commercial advertisements from third parties.
We cannot guarantee the authenticity or accuracy of third-party commercial advertisements. You should independently verify and carefully evaluate such advertising information.
8.2 We may also send commercial advertisements to you through methods such as email or SMS.
You may choose to refuse receiving such advertisements. If you choose to refuse, we will no longer provide such commercial advertisements through the corresponding channels.
9.1 The intellectual property rights in the content provided by us through the Product and Related Services, including but not limited to software, technology, programs, webpages, text, images, graphics, audio, video, charts, layout designs, electronic documents, and other materials, belong to us and the respective rights holders.
The copyrights, patent rights, and other intellectual property rights of the software relied upon by us to provide the Product and Related Services belong to us and the respective rights holders.
Without authorization from us and the relevant rights holders, no person may use any content contained in the Product and Related Services without permission, including but not limited to monitoring, copying, distributing, displaying, mirroring, uploading, or downloading such content through robots, spiders, or other programs or devices.
9.2 You shall not remove any rights notices or ownership marks contained in the Product and Related Services.
9.3 You shall not use, expressly or implicitly, any rights notices or ownership marks contained in the Product and Related Services without authorization.
9.4 You acknowledge, understand, and agree that for any content you upload or publish through the Product and Related Services, including but not limited to text, images, audio, video, and other forms of content, as well as all elements contained therein such as music, sounds, dialogue, visual designs, and conversations, you grant us, our affiliates, controlled companies, and successor companies a worldwide, royalty-free, non-exclusive, and sublicensable (through multiple levels) right and license.
Such rights include, but are not limited to, the rights of reproduction, translation, compilation, distribution through information networks, adaptation, creation of derivative works, performance, and display.
The scope of such rights includes, but is not limited to, use on current or future websites, applications, products, or terminal devices.
You hereby confirm and agree that we have the right to use and otherwise develop such content ourselves or authorize third parties to use and develop such content in connection with any publicity, promotion, advertising, marketing, and/or research activities related to such content, the Product and Related Services, and/or our brand.
For the avoidance of doubt, you understand and agree that the rights granted above include the right and license to use, reproduce, and display any personal image, portrait, name, trademark, service mark, brand, title, logo, our marks (if any), and any other branding, marketing, promotional assets, materials, or resources owned by you or licensed for use by you and incorporated into such content.
10.1 You understand and agree that the Product and Related Services may be affected or interfered with by various factors. We do not guarantee, including but not limited to, that:
The Product and Related Services will completely satisfy your requirements;
The Product and Related Services will be uninterrupted, timely, secure, reliable, or error-free; or that any software, services, or other materials obtained by you through us will meet your expectations;
Any errors in the Product and Related Services will be corrected.
10.2 Regarding any information you encounter while using the Product and Related Services, please carefully evaluate and independently determine its authenticity.
We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from any actions taken by you based on information obtained through the Product and Related Services.
10.3 You understand and agree that during your use of the Product and Related Services, you may encounter force majeure events or other factors beyond our reasonable control (force majeure refers to objective events that are unforeseeable, unavoidable, and insurmountable), including but not limited to government actions, natural disasters (such as floods, earthquakes, typhoons, etc.), network issues, wars, strikes, riots, and other events.
In the event of force majeure, we will make reasonable efforts to restore services as soon as possible. However, we shall not be liable, to the extent permitted by applicable laws and regulations, for any suspension, interruption, or termination of services, or any losses caused by force majeure events.
10.4 We have the right to handle illegal or non-compliant content in accordance with this Agreement. Such right does not constitute an obligation or commitment on our part, and we cannot guarantee that we will discover or handle illegal activities in a timely manner.
10.5 You understand and agree that we only provide warranties regarding the actual current performance and use of the Product and Related Services.
With respect to the Product and Related Services, we do not provide any express or implied warranties or conditions of any kind, including but not limited to warranties regarding effectiveness, performance, or results.
You shall bear all risks associated with your use of the Product and Related Services.
10.6 Under no circumstances shall we be liable for any indirect, consequential, punitive, incidental, special, or exemplary damages, including losses of profits incurred by you due to your use of the Product and Related Services.
Unless otherwise expressly required by applicable laws and regulations, our total liability to you, regardless of the cause or legal theory, shall not exceed the amount of fees paid by you to us for your use of the Product and Related Services (if any).
11.1 The Product and Related Services are paid products. You may download a free trial, and a paid license is required for full use. We offer an Annual Plan ($29/year) and a Lifetime Plan ($99 one-time purchase). You may decide independently whether to make such payment.
Before purchasing, please carefully read and understand the functions, service content, usage rules, and other relevant information regarding the paid content.
If you have any questions regarding specific paid content, please contact us for confirmation before purchase.
If any paid function is subject to a separate agreement, you shall ensure that you have carefully read, understood, and agreed to all terms of such agreement before purchase.
11.2 If a specific service or benefit does not specify a usage period, or if the usage period is stated as "permanent," "unlimited," or "without limitation," the usage period of such service shall be from the date you begin using the service until the date the service is no longer provided through the software. The Annual Plan subscription is valid for one year from the date of purchase, and renewal is required to continue use upon expiration.
This Service is not intended for children. If you are under 18 years old (or have not reached the age of majority established in your jurisdiction), you may use this Service only with the consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13 years old (or the corresponding age threshold established in your jurisdiction). If we become aware that we have collected personal information of a child without verifiable parental consent, we will promptly delete such information.
13.1 These Terms are governed by and construed in accordance with the laws of Hong Kong, China.
13.2 Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with the HKIAC Arbitration Rules then in force. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one. The language of the arbitration shall be English. Nothing in these Terms shall prevent any party from seeking injunctive or other equitable relief from any court of competent jurisdiction in relation to the relevant matters.
13.3 Contact Information:
Email: support@360safe.com
Customer Support
Partnership
Authorized Company：UNITED GUARD CO., LIMITED
Address：2/F YAU TAK BUILDING 167 LOCKHART ROAD WANCHAI，HONGKONG, 999077.