Support & FAQ

360 ZIP uses 360 cloud killing engine for security detection to compressed files, and user need to install 360 Total Security firstly.

When you open a compressed package with 360ZIP in the environment where 360 Total Security is installed, it will automatically detect the files in the compressed package, and there will be corresponding picture in the right upper corner of the interface. It should be noted that double-clicking the file that is detected as a Trojan will pop up a window to prevent you from accidentally double-clicking opening the Trojan and being more security.

For Trojans and risk files, there will be pop-ups for warning.

Encryption does not contain backdoors, so the only possible way to find a password is to test all possible character combinations.

Remember that if you lose your password, you will be unable to extract encrypted files.